Policies
Shipping Policy
At KD Hair Company, we strive to provide our customers with fast and reliable shipping. Below is our detailed shipping policy to ensure you are fully informed about our shipping procedures.
Processing Time:
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All orders are processed within 10- 14 business days (excluding weekends and holidays) after receiving your order confirmation email.
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You will receive another notification when your order has shipped.
Domestic Shipping Rates and Estimates:
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All orders are shipped via USPS. Delivery times may vary based on your location and the selected shipping option at checkout.
International Shipping:
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Currently, we do not offer international shipping. Stay tuned for updates as we expand our shipping options in the future.
Return & Exchange Policy
All Sales Are Final
At KD Hair Company, we take pride in offering the highest quality raw hair extensions. Due to the nature of our products, all sales are final. We do not accept returns, exchanges, or provide refunds.
If you have any concerns or questions about your purchase, please contact our customer service team before placing your order. We're here to assist you and ensure you have the best experience possible.
For any issues related to damaged or defective items, please reach out to us within 7 days of receiving your order, and we will do our best to assist you.
Terms & Conditions
These terms and conditions govern your use of our website and services. By using our website, you agree to comply with and be bound by these terms.
Product Descriptions:
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We strive to provide accurate product descriptions. However, we do not warrant that the descriptions are error-free.
Pricing:
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All prices are subject to change without notice. We reserve the right to modify prices at any time.
Order Acceptance:
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We reserve the right to refuse or cancel any order for any reason, including suspected fraud.
Limitation of Liability:
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KD Hair Company shall not be liable for any damages arising from the use of our products or website.
Governing Law:
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These terms are governed by the laws of the state of Ohio.